Privacy Policy

At Paul & Lisa Toronto, we value your trust and are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website or make a purchase from us.

Paul & Lisa Toronto respects the privacy of all customers and ensures that the personal information you provide is handled with care, confidentiality, and transparency.

Information We Collect

When you visit our website, place an order, or create an account with Paul & Lisa Toronto, we may collect the following information:

  • Full name

  • Billing and shipping address

  • Email address

  • Phone number

  • Payment information (processed securely through trusted payment providers)

  • IP address and device information

  • Website activity and browsing behavior

  • Order history and customer service communications

We only collect information that is necessary to provide you with the best possible shopping experience.

How We Use Your Information

Your personal information is used for the following purposes:

  • Processing and fulfilling your orders

  • Providing customer support and responding to inquiries

  • Sending order confirmations, shipping updates, and relevant service information

  • Improving our website, services, and product offerings

  • Preventing fraud and ensuring transaction security

  • Sending promotional emails or updates (only if you have opted in)

At Paul & Lisa Toronto, we use your information responsibly and only for legitimate business purposes.

Sharing Information with Third Parties

We only share your information with trusted third parties when necessary to operate our business, such as:

  • Secure payment providers

  • Shipping and logistics partners

  • Email marketing platforms

  • Website analytics providers

These third parties are contractually obligated to handle your data securely and confidentially.

We do not sell, rent, or trade your personal information to external parties.

We may disclose personal data if required by law or to protect our legal rights.

Data Retention

We retain your personal information only as long as necessary to:

  • Fulfill the purposes outlined in this policy

  • Comply with legal, tax, and regulatory obligations

  • Resolve disputes and enforce agreements

Once data is no longer required, it is securely deleted or anonymized.

Cookies & Tracking Technologies

Our website uses cookies and similar technologies to:

  • Improve website functionality

  • Analyze website traffic and user behavior

  • Personalize your shopping experience

  • Support marketing and advertising efforts

You can adjust or disable cookie preferences at any time through your browser settings. Please note that disabling cookies may affect certain website features.

Your Rights

You have the right to:

  • Access the personal data we hold about you

  • Request corrections to inaccurate information

  • Request deletion of your personal data

  • Object to certain types of data processing

  • Request data portability

To exercise any of these rights, please contact us using the details below.

Security of Your Information

At Paul & Lisa Toronto, we implement appropriate technical and organizational measures to protect your personal data against unauthorized access, loss, misuse, or alteration.

All payment transactions are encrypted and processed through secure, trusted providers.

Contact Information

If you have any questions about this Privacy Policy or how your data is handled, please contact us:

Paul & Lisa Toronto
Email: info@paulandlisatoronto.com